Why merchants love Bigfix
Drive incremental revenue
You earn a percentage of each protection plan sale, which goes directly to your bank account.
Fast integration
Our APIs and eCommerce platform integration means less development effort for your team.
Instant claim settlement
Our simple claims procedure converts an unhappy consumer into a satisfied one.
Tailored protection plans
Bigfix works with major insurers to cover your products and obtain the best insurance pricing for you and your clients.
Happy customers
Engage consumers with innovative offers - via email campaigns, call centers, linked applications, and more - that lead buyers back to your store to add product protection.
How it works
- Retail shops register as a Bigfix Merchant by providing KYC (Know Your Customer) information.
- After verification, the retail shop can sell digital protection plans along with consumer electronics.
- Customers can purchase the digital protection plans from the retail shop along with their product purchases for added protection and peace of mind.
- The digital protection plan includes Extended Warranty or Damage Protection of the purchased consumer electronics.
- The retail shop can track their sales and earnings through the Bigfix Merchant panel.
Hassle-free claims process
Filing a claim with a traditional extended warranty program is typically a frustrating and discouraging experience, requiring customers to fill out lengthy claims forms or call unresponsive customer support numbers.
- With Bigfix Assure, your customers can use Bigfix Vault with pre-filled information to make a claim in minutes.
- Claims are handled by carefully selected Bigfix Servicers who have been digitally transformed to provide professional warranty services.
